Ryanair boss defends digital boarding passes as his mum, 86, uses them

Ryanair's CEO, Michael O'Leary, has defended the company's decision to transition to 100% digital boarding passes, asserting that older individuals, like his 86-year-old mother, can adapt to the system.

The change, effective November 12, will eliminate the option to print paper boarding passes in favor of using the Ryanair app.

Critics have accused the airline of ageism, with concerns raised about what happens if a passenger's phone malfunctions.

O'Leary assured that contingencies will be in place for such situations.

The airline's chief marketing officer highlighted the benefits of digital boarding passes, emphasizing a faster, smarter, and eco-friendlier travel experience.

Ryanair aims to provide a seamless transition for customers,.